Jobs at Fastly

The Senior Data Analyst will manage sales analytics projects, optimize data infrastructure, and deliver insights for the sales organization, collaborating across teams.

Serve as Tier III escalation for Fastly security products (WAF, Bot Management, DDoS). Troubleshoot and reproduce complex customer environments, build tooling and automation, collaborate with Product/Engineering, author runbooks, and mentor Tier 1/2 engineers to improve incident resolution and product reliability.

Monitor Fastly's edge platform for strategic enterprise accounts, convert observability data into actionable events, lead live event monitoring, coordinate maintenance and incident response, manage CDN configurations, develop runbooks and global monitoring policies, and drive problem management and continuous improvement with engineering teams.

The Business Systems Analyst will support Billing Systems and Order-to-Cash operations, troubleshoot issues, analyze data, and improve processes within the billing ecosystem.

Manage and maintain Salesforce configurations for billing operations, especially CPQ. Investigate and resolve billing data discrepancies across Salesforce, LogiSense, and NetSuite. Build automations, support users, perform root-cause analysis with stakeholders, monitor system performance, and improve documentation and billing workflows.