Jobs at Fastly

Provides Tier 1 sales operations support for Americas sales teams by managing inquiries, documenting processes, triaging escalations, maintaining account and lead data, validating routing, preparing basic reports, and supporting Salesforce and sales-tool onboarding. The role requires strong communication, basic analytical skills, CRM familiarity, and the ability to use AI prompts to automate workflows. Based in Pune, India, with evening and overnight IST hours; no travel is required.

Own and grow strategic telco partner and enterprise customer accounts across India. Drive renewals, new bookings, upsell, cross-sell, product adoption, executive engagement, and customer advocacy. Enable partner sales teams, run business reviews, develop account strategies, coordinate cross-functional technical and commercial teams, and translate CDN, edge, cloud, networking, and security capabilities into business value. The role requires regular travel across India and strong experience commercializing infrastructure services with telcos or large platform partners.