Jobs at Five9

Designs and operates large-scale network automation and infrastructure-as-code platforms in a 24/7 SaaS environment. Responsibilities include building CI/CD pipelines, Network-as-Code and GitOps workflows, SDN and Kubernetes networking, routing and overlay infrastructure, automated security policies, telemetry, validation, and remediation. Serves as a senior technical authority for complex network issues while leading engineering standards, design reviews, mentoring, and cross-functional initiatives.

Build and maintain Five9’s engineering intelligence platform through Looker dashboards, Python and SQL data pipelines, API integrations, data quality monitoring, anomaly detection, and executive-ready analysis. Integrate Jira, Jellyfish, Salesforce, and other systems to provide engineering leadership with insights into delivery, capacity, investment, resource contention, and portfolio health. Document data lineage and analytical methodologies while optimizing models and dashboard performance.