Teams at GitLab

The Senior Customer Success Manager will drive customer adoption and satisfaction of the GitLab DevSecOps platform, guiding clients with best practices in software development and operational improvements.

Manage and grow a team responsible for observability, monitoring, and integrations across monetization systems. Improve reliability and data quality for billing, provisioning, subscriptions, and revenue-impacting workflows; define telemetry and integration strategies; implement anomaly detection and incident management; and partner with cross-functional stakeholders to ensure reliable customer and financial workflows.

As Engineering Manager for GitLab CD, you will lead a new globally distributed team, manage delivery of a Continuous Deployment product, and collaborate with cross-functional teams to align technical decisions with business goals.