Teams at GTT

Provide sales administration for sub-1k MRC customers: respond to account queries, manage orders/changes, create pricing/quotes/purchase orders, process credit checks/ceases, support Account Managers, input large quotes, pull Siebel data, and track IONE Trial activations.

Provide 24/7 break/fix and operational validation for an international service provider network. Own and resolve incidents end-to-end, escalate to vendors, perform technical analysis, configure network elements, manage migrations, document support actions, and drive proactive problem management to ensure service stability and customer satisfaction.