The Talent Acquisition Specialist at Hevo is responsible for leading the full-cycle recruitment process, sourcing and interviewing candidates, collaborating with hiring managers, and building talent pipelines. They ensure a positive candidate experience, optimize use of ATS, and drive innovation in sourcing strategies. This role requires strong analytical skills and a hands-on approach in managing recruitment metrics and relationships with agencies.

As the Customer Experience Manager at Hevo, you will ensure exceptional customer service, manage escalations, and resolve tickets swiftly. You'll build quality culture, set up operational frameworks, create a knowledge management system, and improve training. Additionally, you will lead and nurture a high-performing support team while managing team performance and skills development.