Teams at Hilton

Lead the 230-room Waldorf Astoria Bangalore, overseeing luxury hospitality operations, commercial performance, guest experience, budgeting, brand standards, ownership relations, and executive team leadership. Drive revenue growth, financial performance, quality compliance, and team engagement while translating Waldorf Astoria’s brand pillars into exceptional guest and employee experiences. The role also requires leadership of pre-opening or renovation initiatives and strong stakeholder management.

Leads operations for two Bengaluru Hilton properties totaling 519 rooms, multiple food and beverage outlets, and extensive meeting space. Responsibilities include driving financial performance, guest satisfaction, revenue strategies, quality standards, budgeting, forecasting, capital expenditures, team development, executive leadership, and owner relations. The role oversees hotel operations, ensures brand compliance, monitors guest feedback, and builds a culture of service excellence and continuous improvement.

Supports IT strategy, infrastructure, network servers, cybersecurity, cloud solutions, and hotel technology systems across multiple properties. Troubleshoots user, software, connectivity, and operational issues; manages upgrades, backups, compliance, and preventive maintenance. Assists with workstation, server, Wi-Fi, PBX, and point-of-sale implementations while minimizing disruption. Supervises, coaches, and develops IT team members.