Teams at Inviso Corporation

Provides Level 1 Microsoft 365 and Windows 365 support, including ticket triage, troubleshooting, provisioning, migrations, identity and access administration, endpoint support, documentation, and escalation management. The role manages ServiceNow queues, follows runbooks, supports geographically distributed teams, and helps improve support processes, knowledge articles, and automation.

Lead customer and partner technical engagements focused on Microsoft Defender, Microsoft Purview, secure AI, and Copilot for Microsoft 365 readiness. Deliver security workshops, solution mapping, demonstrations, proof-of-concept support, and technical enablement across India. Translate requirements into secure Microsoft solution paths, support pre-sales and partner capability building, and collaborate with Microsoft sales and technical teams to accelerate secure AI adoption.