Teams at KSB Company

Manage pan-India service growth for commercial building services and wastewater segments. Develop and monitor Authorized Service Centers, drive spare-parts and aftermarket revenue, improve service KPIs, oversee inventory and pricing strategies, resolve escalated customer complaints, and provide technical guidance. Lead training, audits, capability development, preventive maintenance, and digital transformation initiatives involving analytics, predictive maintenance, mobile applications, and process automation. Requires extensive collaboration with customers, channel partners, supply chain, engineering, manufacturing, warranty, and sales teams.