Jobs at Kyndryl

Provides Level 1 and Level 2 operational support for Microsoft 365 services, including incident triage, troubleshooting, escalation, monitoring, service reporting, access management, security and compliance configuration, Teams voice administration, and mailbox management. The role also develops PowerShell automation, maintains knowledge documentation, supports self-service improvements, and collaborates with global teams and third-party resolver groups.

Monitor Microsoft Teams Rooms and audiovisual infrastructure in a 24x7 remote operations environment. Investigate alerts and incidents, perform structured fault isolation, execute approved remote remediation, validate recovery, document incidents in ITSM systems, manage SLAs and escalations, and communicate with resolver teams. Identify recurring issues, maintain operational ownership through resolution or transfer, and provide feedback on runbooks and knowledge articles.

Provides Level 1 and Level 2 operational support for Microsoft 365, including incident resolution, monitoring, service management, user access, Teams voice, collaboration tools, security policies, compliance, reporting, scripting, documentation, and automation. Acts as a technical lead while coordinating with global teams and third-party resolver groups.

Design, containerize, and migrate WebSphere (WAS) applications to GKE: create Docker images and Helm charts, tune runtime configurations, deploy and validate workloads, assess application readiness, plan migrations, configure GKE environments, set up CI/CD and observability, execute migration runbooks, and collaborate with architects, DevOps, security, and application teams to ensure compliance and operational stability.

Manage and administer IBM WebSphere and Liberty environments, provide L2/L3 application support, troubleshoot middleware issues, tune JVM and server performance, support WebSphere-to-Liberty migrations, automate deployments with CI/CD and scripting, and maintain security, compliance, and operational documentation.

Lead Workday HCM Compensation specialist responsible for designing, configuring, testing, and administering Workday Compensation and Advanced Compensation modules. Partner with stakeholders to run global merit and bonus cycles, support HCM core areas, create dashboards, audit data, translate requirements into solutions, and provide global support across Americas, EMEA, and APAC.