As a Technical Support Engineer II, you'll resolve customer issues, manage support tickets, create documentation, and collaborate with teams for optimal service delivery.

Analyze customer experience and business health through data science techniques, develop predictive models, and communicate insights to improve retention and growth.

The Workday Administrator manages the implementation and support of the Workday HCM system, ensuring data integrity, security, and providing reporting and analytics.

Lead the operational uptime and expansion of LogicMonitor's TechOps infrastructure, oversee production deployments, enhance security, automate processes, and mentor team members.

Responsible for QA testing of a SaaS-based monitoring solution, contributing to automation efforts, designing test cases, and collaborating with developers.