Jobs at LogicMonitor

Design, implement, and maintain backend and integration systems for a SaaS product. Lead architecture and distributed system design, mentor engineers, troubleshoot escalated issues, drive deployment and test automation, and collaborate cross-functionally to deliver scalable, high-performance features.

Lead migration of datacenter applications to AWS, build scalable cloud infrastructure, automate deployments, enable AI/ML workloads, ensure operational excellence and FedRamp security improvements, collaborate with developers, and maintain SaaS uptime with strong documentation and runbooks.

Deliver live instructor-led and virtual product training and hands-on labs for customers, partners, and employees. Create and maintain technical training materials, developer labs, scripts and demos. Mentor partner delivery teams, support certification readiness, and use learner feedback and AI tools to improve course effectiveness. Travel 25–50% for training and workshops.

As an Automation Engineer, you'll test and analyze a SaaS-based datacenter monitoring solution, design test cases, and contribute to automation coverage to ensure software quality.

This role involves leading finance systems architecture, focusing on Salesforce Billing, mentoring teams, ensuring data integrity, and collaborating with stakeholders to enhance finance processes.

Lead customer onboarding and optimization of LogicMonitor's IPM platform, proactively monitor and triage digital performance issues across CDNs, DNS, application delivery and browsers, configure synthetic tests, present findings and recommendations, collaborate cross-functionally, and mentor team members to improve customer outcomes and delivery.

Lead and coordinate Salesforce release and deployment activities using Flosum across dev, sandbox, UAT, and production. Manage release planning, validation, sandbox refreshes, regression/smoke testing coordination, defect triage, documentation, compliance, and cross-team communication. Troubleshoot deployments, drive root-cause analysis, and apply AI-enabled tools and automation to improve release quality and efficiency.

Lead QA automation efforts for a SaaS observability platform: design and execute functional, regression, performance, and automation tests; build and maintain automation frameworks; mentor QA engineers; collaborate with product and dev teams; identify risks and drive continuous improvement.

The Senior Sales Engineer at LogicMonitor partners with Sales to provide technical solutions, deliver presentations, mentor peers, and promote the use of AI tools, ensuring technical excellence and collaboration within the team.