Jobs at LogicMonitor

Lead migration of datacenter applications to AWS, build scalable cloud infrastructure, automate deployments, enable AI/ML workloads, ensure operational excellence and FedRamp security improvements, collaborate with developers, and maintain SaaS uptime with strong documentation and runbooks.

Deliver live instructor-led and virtual product training and hands-on labs for customers, partners, and employees. Create and maintain technical training materials, developer labs, scripts and demos. Mentor partner delivery teams, support certification readiness, and use learner feedback and AI tools to improve course effectiveness. Travel 25–50% for training and workshops.

This role involves leading finance systems architecture, focusing on Salesforce Billing, mentoring teams, ensuring data integrity, and collaborating with stakeholders to enhance finance processes.

Lead customer-facing LogicMonitor implementation projects from kickoff to completion. Manage schedules, scope, risks, and communication; coordinate cross-functional teams; maintain project plans and artifacts; facilitate status meetings; build customer relationships; provide recommendations and contribute to process improvements.

As an Automation Engineer, you'll test and analyze a SaaS-based datacenter monitoring solution, design test cases, and contribute to automation coverage to ensure software quality.

Lead QA automation efforts for a SaaS observability platform: design and execute functional, regression, performance, and automation tests; build and maintain automation frameworks; mentor QA engineers; collaborate with product and dev teams; identify risks and drive continuous improvement.

Own full-cycle recruiting for assigned roles: source passive candidates, screen, interview coordination, coach hiring managers, negotiate offers, ensure compliance, and deliver a positive candidate experience while meeting performance metrics.

Maintain uptime for a SaaS observability platform by deploying production applications, securing environments, automating infrastructure and operational tasks (Python/Terraform/Kubernetes), collaborating with developers and senior engineers, producing runbooks/documentation, and developing AI-assisted automation workflows.

Lead end-to-end delivery of Revenue Operations initiatives across Salesforce and GTM tech. Manage project governance, stakeholder alignment, requirements, UAT, executive reporting, integrations, automation, and change management to drive adoption and scalable GTM processes.

Review and validate customer contracts, signed order forms, and CPQ quote configurations to ensure accuracy before billing and provisioning. Track and update contract review requests in Salesforce, identify and escalate discrepancies, coordinate cross-functionally (Sales, Finance, Legal, Provisioning), support audit readiness and SLA/TAT reporting, and recommend process improvements using CRM workflows and AI-enabled tools.

The Senior Sales Engineer at LogicMonitor partners with Sales to provide technical solutions, deliver presentations, mentor peers, and promote the use of AI tools, ensuring technical excellence and collaboration within the team.