Jobs at Mindtickle

Operate and improve the compliance program across SOC 2, ISO 27001, GDPR, and HIPAA. Manage controls, prepare for audits, track remediation, triage vulnerabilities, liaise with engineering, and build Python-based automation and AI-assisted workflows to collect evidence, surface gaps, and report compliance status.

Lead customer advocacy, voice-of-customer, lifecycle, retention, and communications to build a data-driven proof engine that drives adoption, retention, expansion, and sales enablement. Partner cross-functionally to capture outcomes, grow references and stories, run VoC programs, and operationalize customer communications and in-product engagement.

The Staff Engineer at Mindtickle will lead technical initiatives, mentor teams, design scalable systems, enforce architectural standards, and foster innovation to enhance software development practices.

Create high-quality 2D/3D motion graphics, videos, static creatives, infographics, and templates for digital learning. Ensure brand consistency, manage multiple projects, collaborate with instructional designers, mentor junior designers, and use AI tools to improve efficiency and design quality.

The Senior Program Manager oversees end-to-end program delivery, customer communication, and ensures successful execution of complex engagements across services. This role requires hands-on leadership, risk management, and effective cross-functional collaboration for achieving high customer satisfaction and defined business outcomes.

Lead Behavior and Performance Intelligence product strategy for an AI-powered revenue enablement platform. Define what correct judgments about sales rep performance look like, run design partnerships, own roadmap and customer relationships, drive pricing and business outcomes, and run AI-native evals, prototyping, and agent-driven workflows to deliver trusted insights to managers and revenue leaders.

Lead and grow a global team of Customer Success Engineers to deliver enterprise-grade technical support. Drive AI adoption, automation, and data-driven operations; manage high-severity incidents; build dashboards and feedback loops; partner with Product and Engineering to resolve root causes; recruit, train, and upskill technical support talent while ensuring operational excellence and customer trust.

Manage end-to-end India payroll and statutory compliance, support US payroll and PEO/EOR processes, maintain HRIS data in HiBob/GreytHR, handle employee grievances and advisory, optimize HR processes and ticketing workflows, and collaborate cross-functionally to support people initiatives and audit readiness.