The Customer Success Engineer II at Mindtickle acts as a technical liaison, diagnosing complex issues, providing configuration solutions, and managing customer relationships to ensure product adoption. Responsibilities include technical support, troubleshooting, and documentation, requiring strong analytical skills and experience in customer-facing roles.

The Program Manager will lead multiple customer-critical projects, ensuring timely delivery and cross-functional collaboration. Responsibilities include managing project goals, resources, tracking progress with project management tools, and developing data-driven solutions. The role requires adaptability, effective communication, and mentoring of teams to drive high performance.

Manage a team of UX writers, developing and executing UX writing strategies, overseeing the creation of UX copy, and collaborating with product and design teams. Analyze user research and feedback to enhance content and advocate for the importance of UX writing within the organization.

The Senior Instructional Designer will manage the end-to-end project cycle for creating and delivering instructional content, ensuring stakeholder engagement and project timelines are met. Responsibilities include content structure, developing eLearning solutions, conducting needs analysis, and evaluating existing materials for effectiveness.

As a Visualizer at Mindtickle, you will create engaging, story-driven designs, collaborating with stakeholders to develop high-quality visual content. Your role involves using various design tools to enhance learning experiences across industries while ensuring design consistency and quality through guidelines and templates.

As an Instructional Designer at Mindtickle, you will design, develop, and maintain interactive educational content. You'll structure and recreate existing customer materials into engaging bite-sized formats, work with stakeholders on project delivery, and evaluate content effectiveness for sales teams.

As a Technical Account Manager at Mindtickle, you will be responsible for ensuring customer success through onboarding, technical support, performance monitoring, and relationship management. Your role will involve customizing integrations, troubleshooting issues, analyzing customer data usage, and advocating for customer feedback to drive product improvements.

As a Managed Services Associate, you will provide service to enterprise clients by managing projects, conducting user acceptance testing, and creating bite-sized learning content. The role involves communication with clients, project management, and utilizing tools such as PowerPoint and instructional design methods.

The Senior Manager, Digital Demand Generation will lead the strategy for pipeline growth through digital channels. Responsibilities include managing a demand generation team, driving multi-channel initiatives, optimizing digital performance, and aligning with sales and marketing teams to achieve revenue goals. The role emphasizes analytics, budget management, and innovation in demand generation strategies.