Teams at MRO

Supervise a 10–20-person healthcare BPO team, monitor KPIs, coach employees, manage schedules and escalations, enforce HIPAA and client compliance requirements, coordinate training, produce performance reports, and implement process improvements.

Lead end-to-end accounts receivable activities, including collections, cash receipts, cash application, reconciliations, refunds, subscription management, pricing updates, patient claim submissions, and reserve write-offs. The role supports order-to-cash optimization, accurate financial documentation, dispute resolution, audit compliance, and cross-functional coordination with Finance, Legal, Sales Operations, and Customer Success teams.

Perform healthcare data entry, validation, database maintenance, and quality checks while ensuring HIPAA-related compliance and data integrity. The role supports process analysis, operational efficiency, productivity targets, and continuous improvement. Candidates must communicate effectively, work across shifts in a fast-paced office environment, and maintain accuracy under pressure while processing healthcare information.