Teams at Mrsool

Analyze courier supply and dispatch operations across onboarding, retention, availability, earnings, assignment, acceptance, and delivery success. Build reliable metrics, dashboards, and self-service reporting; identify root causes of performance changes; evaluate experiments, incentives, and product initiatives; validate data quality; and translate findings into recommendations for product, operations, and leadership.

The Site Reliability Engineer will design scalable infrastructure, automated deployment pipelines, monitoring, and alerting systems. Responsibilities include troubleshooting production incidents, participating in on-call rotations, maintaining systems, improving security and compliance, optimizing reliability and efficiency, and mentoring junior engineers. The role requires collaboration with development and cross-functional teams, technical communication, infrastructure automation, and expertise in distributed systems, cloud platforms, and networking.

Design and maintain batch and real-time data pipelines, data lakes, warehouses, marts, and reusable dbt models using Spark, Kafka, Maxwell, S3, Trino, BigQuery, and related technologies. Optimize distributed processing, data models, queries, storage, reliability, and costs. Establish data quality, observability, governance, automation, and CI/CD practices while partnering with Product, Engineering, Analytics, Data Science, and business stakeholders.