Teams at NewRocket

Deploy and operationalize AI-powered workflows and integrations (notably within ServiceNow) for clients. Build prototypes, integrate LLMs and AI services, develop microservices and automation, troubleshoot and optimize production systems, and contribute reusable assets to NewRocket's AI platforms while working directly with customers and cross-functional teams.

The ServiceNow Solution Architect - AI role involves leading and mentoring a team, designing and deploying AI-driven applications, managing application development, and integrating solutions into ServiceNow modules. Responsibilities include coordinating with stakeholders, troubleshooting, and ensuring adherence to technical standards.

Lead product strategy, roadmap, and market launch for agentic AI solutions. Collaborate cross-functionally to define requirements, validate features, integrate with ServiceNow, drive POCs and production rollouts, and measure ROI and IP/services revenue.