Jobs at NTT DATA

Leads global people reporting, metrics governance, data quality, semantic modeling, and HR-Finance reconciliation. Owns executive reporting, self-service analytics, report rationalization, privacy controls, lineage, and historical workforce data integrity. Partners with HRIS, IT, Finance, Analytics, and AI teams while leading distributed teams and establishing enterprise standards for governed people data.

Implements, configures, troubleshoots, and supports Cisco Unified Collaboration technologies across enterprise deployments. Handles installations, break/fix incidents, voice and video conferencing systems, gateways, certificates, virtualization, and Webex Calling. Resolves client issues within SLAs, escalates complex problems, supports L3/L4 engineers, maintains operational documentation, provides client presentations, and mentors junior engineers. Requires moderate collaboration engineering experience, strong Cisco platform expertise, a bachelor's degree or equivalent, and CCNP Collaboration certification.

Provides expert technical support, design, implementation, troubleshooting, maintenance, and upgrades for enterprise Cisco collaboration and voice environments. The role manages Unified Communications technologies, voice gateways, contact center platforms, conferencing solutions, certificates, virtualization, and related documentation. It engages clients, develops technical specifications and proposals, coordinates junior engineers, escalates complex issues, identifies implementation risks, and provides mentoring and best-practice guidance. The position requires extensive Cisco collaboration experience and a valid CCNP Voice or Collaboration certification.

Leads complex security technology installations, integrations, deployments, configurations, troubleshooting, and fault management. Coordinates engineers and technicians, engages clients and vendors, manages escalations, supports security incidents, contributes to solution design, and provides technical support. The role oversees security controls including SIEM, firewalls, IDS/IPS, EDR, SOAR, and related cloud security technologies while mentoring junior staff and maintaining project documentation.

Leads complex security technology installations, integrations, deployments, configurations, troubleshooting, and incident response. Coordinates engineers, mentors technical staff, engages clients and vendors, contributes to solution design, and manages project documentation. Requires advanced SOC, SIEM, cloud, security-control, incident-management, automation, scripting, and client-support experience, along with a degree and mandatory vendor certification.

Lead network operations and advanced troubleshooting for Cisco, Palo Alto, Citrix, F5, and Cisco ACI environments. Design, implement, secure, and optimize routing, switching, firewall, load-balancing, and SDN solutions. Provide escalation support, incident resolution, documentation, technical leadership, and mentorship while supporting rotational shifts and 24/7 on-call requirements.

The Managed Services Cross Technology Engineer (L2) provides second-line support for IT systems, resolving incidents and maintaining operational integrity across multiple technology domains.

The Managed Services Cross Technology Engineer (L2) ensures operational IT service continuity by monitoring incidents, resolving technical issues, and managing client requests across multiple technology domains.