Jobs at NTT DATA

The Managed Services Cross Technology Engineer (L2) provides second-line support for IT systems, resolving incidents and maintaining operational integrity across multiple technology domains.

The Managed Services Cross Technology Engineer (L2) ensures operational IT service continuity by monitoring incidents, resolving technical issues, and managing client requests across multiple technology domains.

Responsible for managing and resolving incidents related to ErP and Middleware. Ensures optimal application performance and adherence to SLAs, while also contributing to change management and project support.

As a Security Managed Services Engineer, you will monitor and resolve security incidents, manage client tickets, provide second-level support, and collaborate with teams for automation and change management.

Provide L2 managed services across cross-technology IT infrastructure: monitor, investigate, and resolve incidents within SLAs; manage queues and tickets; execute and document changes; audit tickets; recommend automation; support L1 engineers; handle client escalations; participate in disaster recovery and projects while collaborating with vendors and stakeholders.

Provide second-level managed services support across cross-technology infrastructure: monitor, investigate, and resolve incidents within SLAs; manage tickets and change execution; audit tickets for quality; work with vendors, automation teams, and L1 engineers; assist in disaster recovery and handle client escalations while contributing to projects and continuous improvement.

The Marketing Specialist will lead content marketing strategy and communications, developing impactful messaging and collaborating on marketing programs to drive product awareness and sales.

The Senior Principal Product Marketing Specialist develops marketing plans, collaborates on content creation, and drives go-to-market strategies for the Digital Collaboration Services portfolio, focusing on client engagement and project management.