Teams at NTT DATA

The Managed Services Cross Technology Engineer (L2) provides second-line support for IT systems, resolving incidents and maintaining operational integrity across multiple technology domains.

The Managed Services Cross Technology Engineer (L2) ensures operational IT service continuity by monitoring incidents, resolving technical issues, and managing client requests across multiple technology domains.

Responsible for managing and resolving incidents related to ErP and Middleware. Ensures optimal application performance and adherence to SLAs, while also contributing to change management and project support.