Jobs at ParentPay Group

Provide technical guidance to Scrum teams building secure, scalable, highly available payments software. Design and develop .NET services and Angular applications, collaborate with architects and technical leads, own codebases, improve test coverage, troubleshoot issues, mentor team members, and contribute throughout the software delivery lifecycle using Agile practices.

The role involves ensuring operational tasks are completed, managing incidents via ServiceNow, automation of manual processes, patching, and supporting cloud technologies, among other responsibilities.

Lead QA efforts for web and cloud-based education products, designing and executing functional, API, ETL, automated and non-functional tests. Build automation frameworks, mentor QA team members, manage testing activities and timelines, collaborate with cross-functional teams, and report quality metrics to improve product reliability and performance.

Manage and administer core monitoring platforms, create automation and end-user monitoring solutions, handle 3rd line support and on-call rotations, maintain ServiceNow knowledge articles, oversee capacity/performance and SQL backup management, and support Azure/Active Directory environments to improve fault detection and recovery.

Manage overdue invoices and debtor ledger, contact customers to secure payments, negotiate payment plans, escalate problematic accounts, maintain audit-compliant records, report on debt status, and improve credit control processes while ensuring compliance and strong customer relationships.

Monitor and collect overdue customer invoices via calls, emails, and statements; meet collection targets and reduce aged debt; negotiate payment plans; resolve account queries using CRM; maintain accurate records and audit compliance; escalate high-risk accounts; improve credit control processes and report on debt status.

Provide hands-on technical leadership and full-stack architecture across UI, backend, database, CI/CD and cloud infrastructure. Drive delivery, mentor teams, enforce architectural standards, participate in governance forums, prototype R&D solutions, and improve platform components to accelerate development.