Teams at ParentPay Group

Manages enterprise monitoring and observability platforms, provides third-line service operations support, oversees capacity and performance, develops automation, maintains support documentation, and supports business continuity and disaster recovery. The role administers Microsoft Azure, Active Directory, SQL backup solutions, Azure Analytics, KQL, monitoring integrations, and end-user monitoring solutions. It also participates in change forums and an out-of-hours support rota.

Leads a development team in delivering projects against stakeholder expectations. Manages scope, schedules, budgets, quality, risks, dependencies, roadmaps, communications, and issue escalation. Partners with Product Owners and Tech Leads to prioritize work and maximize value. Champions Agile and Lean principles, continuous delivery, team reflection, servant leadership, feedback, collaboration, and continuous improvement while building autonomous, high-performing teams.

Develop and optimize secure, scalable backend APIs and database queries for FMS reporting. Responsibilities include architectural design, code reviews, mentoring, technical troubleshooting, performance tuning, CI/CD pipeline maintenance, production support, and Azure cloud integration. The role requires collaboration with architects, product managers, DevOps, QA, and business stakeholders while applying clean architecture, SOLID principles, secure coding practices, and modern .NET development techniques.