Teams at Rapid7

The Manager of Technical Support Engineering leads a team in resolving customer issues, enhances support processes, and drives customer satisfaction through collaboration and team development.

The role involves contributing to agentic AI workflows and LLM systems, as well as developing ML pipelines for security data, under senior guidance. It requires hands-on skills in prompt engineering and RAG pipelines and aims to build strong foundations in AI engineering within a cybersecurity context.

The Senior Product Manager will own product delivery and vision for Exposure Management, engaging customers and leading cross-functional teams to create impactful security solutions.