Teams at Red Hat

Serve as product owner for the Supportability Intelligence Platform: define vision and roadmap, lead technical program execution for AI-driven models, manage stakeholder integrations and intake with Field Quality, and champion an AI-first engineering culture to deliver APIs, SDKs, and data models.

Develop data pipelines, perform EDA, and build statistical and machine learning models (including NLP and LLM solutions). Create visualizations and dashboards, run experiments, collaborate with engineers and product teams, and document analytic artifacts to drive operational improvements.

Lead and deliver CEE projects across support operations, knowledge management, data science, and AI initiatives. Manage scope, schedule, risks, stakeholders, vendors, procurement, change, communications, adoption, and success criteria using PMI methodologies.