SailPoint Offices

Develop and maintain SailPoint Identity products by writing quality Java and JavaScript code, debugging complex issues, delivering enhancements and defect fixes, and supporting customer escalations. The role involves developing REST services and UI components, integrating databases and enterprise systems, creating unit tests, collaborating with engineering and product stakeholders, and gradually taking ownership of system modules in a hybrid Pune office environment.

Create and maintain SaaS administrator documentation, KB articles, and in-app content. Collaborate with product, engineering, UX, QA, and support; test and update docs for continuous delivery and beta releases; research unfamiliar topics to produce accurate, timely content.

Manage and secure a global enterprise endpoint fleet across Windows and macOS. Design and maintain Intune and Jamf Pro environments, administer device provisioning, compliance, patching, encryption, application deployment, and lifecycle workflows. Develop automation using PowerShell, Bash, zsh, and Python; troubleshoot complex endpoint issues; analyze fleet health; document root causes; support change and infrastructure projects; and mentor Helpdesk and Desktop Support teams.