Teams at Smith & Nephew

Design, build, and scale enterprise low-code/no-code applications using ServiceNow, Power Platform, and Mendix. Deliver end-to-end solutions, integrations (SAP, REST APIs, Azure), governance, security, and mentor junior developers while driving platform adoption and innovation.

The role involves leading quality initiatives for medical device projects, ensuring compliance with regulatory standards, and guiding engineering teams in product development.

Process and resolve regulatory support ticketing requests, handle ad-hoc tasks, maintain process documentation, meet SLAs, improve NPS and first-pass yield, reduce average handling time, and collaborate cross-functionally while acting as a process expert.