Teams at Softchoice

Owns technical implementation and administration of Qualtrics CX and Voice of Customer programs across multiple organizations. Builds complex surveys, digital intercepts, workflows, dashboards, integrations, and custom applications; manages ETL, relational data governance, consent, QA, and troubleshooting. Partners with CX leadership to expand feedback capabilities and delivers reliable integrations with Salesforce, ServiceNow, Amplitude, and analytics platforms.

Leads Armis Centrix deployments and OT, IoT, and unmanaged-device security engagements. Responsibilities include collector architecture, asset inventory, platform integrations, risk analysis, policy tuning, network segmentation, framework assessments, technical documentation, delivery tracking, client advising, and presales support. The consultant bridges IT security and OT engineering stakeholders while developing practical risk-reduction plans that respect operational availability and safety constraints.

Leads client cloud security assessments, Wiz deployments, multi-cloud connector onboarding, posture tuning, compliance mapping, and remediation planning. Integrates Wiz with SIEM, SOAR, ticketing, CI/CD, Kubernetes, and IaC workflows. Produces technical designs, documentation, runbooks, and operational handover materials while tracking delivery milestones and advising stakeholders. Supports pre-sales demonstrations, proof-of-value efforts, scoping, and estimation.