Teams at Supabase

Provide billing support to technical customers across EMEA, resolving payment failures, invoice issues, extensions, disputes, and usage questions. Triage and escalate cases, communicate with technical and non-technical audiences, identify recurring problems, improve support workflows, and contribute to tooling, product enhancements, issue reproduction, and test coverage in a distributed async environment.

Own the strategy, roadmap, packaging, pricing, and growth path for Supabase Spark projects, a backend project type designed for agent-built software. Define the MVP-to-production journey, partner with engineering, growth, finance, and platform customers, and use instrumentation, experimentation, and data analysis to guide product decisions. The role is fully remote and emphasizes rapid iteration, developer tools, infrastructure, and agent-driven development.

Build and operate production backend services supporting Supabase AI products, including the MCP server. Responsibilities include service architecture, deployments, scaling, authentication and authorization, observability, reliability targets, on-call incident response, rate limiting, capacity management, and API evolution. The role requires strong TypeScript or Go skills, production backend experience, distributed-systems debugging, and collaboration with Platform and SRE teams in a fully remote environment.