Jobs at TIAA

Conduct full-cycle US recruiting, including sourcing, screening, interviewing, testing, reference checks, job postings, candidate communications, job fairs, and requisition closure. The role manages high-volume hiring, partners with hiring managers, uses recruiting platforms and AI tools, supports employer branding, and recruits for financial services, wealth management, or FinTech positions. It requires expertise in US visa categories, advanced sourcing techniques, Workday or similar ATS platforms, Excel, and communication across US business hours.

Manages continuous improvement initiatives from research and assessment through implementation and transition. Identifies process enhancements, advises cross-functional teams, prioritizes value creation opportunities, analyzes performance metrics, and presents impact findings to management. Leads large projects, supports organizational change, and coaches less experienced professionals to improve operational efficiency and cost effectiveness.

Leads Financial Crime Technology application development, data architecture, AML and fraud-monitoring technology delivery. Oversees strategy, architecture, budgets, resources, risk, governance, system migrations, and regulatory compliance. Drives AI and generative AI innovation, including machine learning, LLMs, intelligent automation, explainable AI, and responsible-use guardrails. Partners with business, technology, legal, risk, and compliance leaders while managing and developing high-performing teams.

The role focuses on developing analytical data science products, implementing algorithms for insights, and expertise in deep learning frameworks.

Provides retirement and trust clients with investment, operational, compliance, and regulatory support. Reviews fund performance, valuation reports, transactions, accounts, and reconciliations; administers trust and estate operations; prepares tax procedures; ensures compliance with trust documents and operational controls; resolves client and internal issues; coordinates accounting-system data, reporting, dividends, and disbursements; and mentors junior professionals.

Leads and performs software application development, enhancement, debugging, maintenance, integration, customization, and documentation. Uses programming languages, enterprise platforms, and software delivery technologies to build and improve custom applications and third-party or in-house systems. The role requires strong knowledge of software development lifecycles, DevOps, continuous integration and deployment, web applications, operating systems, and problem solving, with 8+ years of experience required.

Support and execute global payroll processing and compliance: review payroll/attendance data, calculate pay and deductions, reconcile records, process tax and garnishment items, respond to employee inquiries, coordinate with third-party payroll vendors, perform audits, and maintain payroll policies and procedures.

Manages products throughout their lifecycle, including market analysis, requirements definition, development, launch, positioning, pricing, and post-launch activities. Partners with technology, sales, marketing, risk, compliance, operations, and portfolio management teams to prioritize requirements and deliver solutions. Provides product training, presentations, and client webcasts while translating between business and technical stakeholders. Requires capital markets expertise, strong communication, negotiation, stakeholder management, and prioritization skills.

The HR Business Partner provides consultative HR support, implements programs enhancing employee experience, and leads various HR initiatives aligned with business objectives.

Designs and develops enterprise cloud platforms and secure, scalable AWS network architectures. Leads cloud automation, infrastructure as code, governance, hybrid connectivity, and infrastructure improvements. Troubleshoots complex cloud-to-cloud and cloud-to-on-premises traffic flows, partners with stakeholders on cloud strategy, and coaches junior engineers. The role requires deep AWS networking, cloud architecture, automation, and systems engineering expertise.

Support full-cycle recruiting and contingent workforce operations: source and screen candidates, manage onboarding/offboarding and contracts, maintain compliance and audits, handle case management in Workday/QMS, generate operational reports, liaise with vendors and stakeholders, and drive process improvements and automation.

Leads client services operations for institutional and high-net-worth clients, overseeing onboarding, client reporting, lifecycle support, policies, procedures, issue resolution, and efficiency improvements. Communicates initiatives and results to leadership, presents to clients, resolves complex inquiries, and manages team performance, compliance, engagement, and development. The role also directs QC/QA support for RKT.

Provide quality assurance and audit support by meeting production, accuracy, and QC targets. Conduct quality checks and peer reviews, identify process deviations, ensure compliance with quality frameworks, resolve team queries, share knowledge, participate in calibration and training, and support continuous process improvement.

Build and maintain scalable Python-based ETL pipelines and cloud data-processing solutions. Develop orchestration and transformation workflows, ensure data quality through testing and monitoring, and create production-ready datasets for business intelligence and machine learning. Collaborate with data scientists, analysts, and stakeholders to translate requirements into technical solutions, while supporting critical scripts, AI models, and data operations.

Supervise end-to-end investment operations processes, including account reconciliation across business lines, exception investigation, issue escalation, corrective and preventive actions, compliance, audit documentation, risk management, and process performance reporting. The role coordinates with custodians, brokers, front-office, middle-office, and internal operational teams while supporting application updates and testing.

Develops, configures, tests, deploys, maintains, and enhances application systems based on business and technical requirements. Implements application specifications, resolves programming errors, documents configuration changes, prepares progress reports, and reviews junior professionals’ work. The role also supports wealth management operations through process management, quality assurance, root cause analysis, continuous improvement, and staff onboarding.

Leads continuous improvement and operations analysis initiatives across business units. Manages experienced professionals, evaluates process enhancements and business cases, identifies value-creation opportunities, coordinates cross-functional implementation, and promotes change management, training, documentation, and organizational adoption. Oversees direct-report performance, development, and delivery of improvement projects.

Proofread and edit plan transition materials for grammar, style, factual accuracy, brand alignment, compliance, and audience clarity. Provide quality feedback to production artists, refine financial content across formats, manage competing priorities, and track workflows in Workfront. Collaborate with studio, editorial, production, and plan transition teams to deliver accurate, consistent, client-ready communications.

Provides audit and quality assurance support by meeting production and accuracy targets, conducting quality checks and peer reviews, identifying process deviations, and ensuring compliance with quality standards. Resolves team queries, shares process knowledge, participates in calibration and training sessions, and supports continuous improvement. The role requires maintaining process versatility, meeting SLA timelines, and minimizing errors across assigned investment compliance processes.

Reviews sampled regulatory and transactional communications to verify accurate display and required content. Conducts quality assurance and quality control of Document Management and Control processes, manages assigned case samples, reports findings, tracks production and efficiency metrics, and assists with developing and updating standard operating procedures and standard work.