Jobs at TIAA

Lead Workday reporting strategy and governance, design and build Workday reports and dashboards (Report Writer, Composite Reports, BIRT, Prism), advise HR and business leaders, manage a small team of reporting analysts, ensure data quality/security and compliance, and drive continuous improvement across Workday reporting and upgrade cycles.

Develops, configures, tests, deploys, maintains, and enhances application systems based on business and technical requirements. Implements application specifications, resolves programming errors, documents configuration changes, prepares progress reports, and reviews junior professionals’ work. The role also supports wealth management operations through process management, quality assurance, root cause analysis, continuous improvement, and staff onboarding.

The HR Business Partner provides consultative HR support, implements programs enhancing employee experience, and leads various HR initiatives aligned with business objectives.

Leads continuous improvement and operations analysis initiatives across business units. Manages experienced professionals, evaluates process enhancements and business cases, identifies value-creation opportunities, coordinates cross-functional implementation, and promotes change management, training, documentation, and organizational adoption. Oversees direct-report performance, development, and delivery of improvement projects.

Supports quality assurance and audit activities by meeting production, accuracy, and QC targets. Performs quality checks and peer reviews, identifies and escalates process deviations, ensures compliance with quality frameworks, resolves team queries, shares knowledge, participates in calibration and training, and contributes to continuous improvement across assigned investment-related processes.

Provide audit and quality assurance support by meeting production, accuracy, SLA, and QC targets. Conduct quality checks and peer reviews, identify process deviations, ensure compliance with quality frameworks, resolve team queries, share knowledge, participate in calibration and training, and support continuous improvement across assigned processes.

Performs quality assurance and quality control reviews of participant communications by sampling delivered documents, verifying accurate display and required content, reporting findings, maintaining productivity and service-quality metrics, and assisting with SOP and standard-work updates for business lines.

Proofread and edit plan transition materials for grammar, style, factual accuracy, brand alignment, compliance, and audience clarity. Provide quality feedback to production artists, refine financial content across formats, manage competing priorities, and track workflows in Workfront. Collaborate with studio, editorial, production, and plan transition teams to deliver accurate, consistent, client-ready communications.

Provides audit and quality assurance support by meeting production and accuracy targets, conducting quality checks and peer reviews, identifying process deviations, and ensuring compliance with quality standards. Resolves team queries, shares process knowledge, participates in calibration and training sessions, and supports continuous improvement. The role requires maintaining process versatility, meeting SLA timelines, and minimizing errors across assigned investment compliance processes.

Reviews sampled communications for accuracy, completeness, and proper display. Conducts quality control and assurance of document management and regulatory communication processes, reports findings, maintains production and efficiency metrics, and assists with developing and updating standard operating procedures and standard work.

Lead and grow India-based application development teams delivering enterprise solutions for corporate functions. Oversee architecture-aligned delivery, resource planning, quality assurance, stakeholder management, and continuous improvement including cloud, integrations, AI and DevOps practices.

Reviews sampled regulatory and transactional communications to verify accurate display and required content. Conducts quality assurance and quality control of Document Management and Control processes, manages assigned case samples, reports findings, tracks production and efficiency metrics, and assists with developing and updating standard operating procedures and standard work.

Manage leveraged loan and CLO operations, including trade processing, settlements, cash and position reconciliations, loan restructures, covenant modifications, and CLO reporting. Investigate discrepancies, maintain accounting records and audit documentation, ensure regulatory compliance, communicate with internal and external stakeholders, and implement process improvements and automation using Excel, VBA, PowerApps, and Power Automate.

Provides retirement and trust clients with investment, operational, compliance, and regulatory support. Reviews fund performance, valuation reports, transactions, accounts, and reconciliations; administers trust and estate operations; prepares tax procedures; ensures compliance with trust documents and operational controls; resolves client and internal issues; coordinates accounting-system data, reporting, dividends, and disbursements; and mentors junior professionals.

Develops and maintains business continuity and disaster recovery plans, evaluates operational risks and potential losses, facilitates organizational training, conducts periodic plan testing, recommends mitigation strategies, ensures regulatory compliance, and coaches junior analysts.

Develops and maintains business continuity, disaster recovery, crisis management, and contingency plans. Conducts business impact analyses, coordinates testing and emergency response, monitors compliance and readiness, reports exercise results, supports audits and regulators, and helps deliver continuity training and communications.

Leads application production support across the full technology stack, overseeing troubleshooting, deployment, development, observability, availability, reliability, capacity, and resiliency. Partners with business users, developers, cybersecurity, and infrastructure teams to meet application demands. Develops tooling and application enhancements while managing disaster recovery, high availability, and cloud resiliency. Experience in asset management or global investment banking is relevant.

Develop, deploy, and troubleshoot cloud-based applications across SaaS/PaaS/IaaS. Build and optimize ETL/ELT workflows and data warehousing on Snowflake and AWS, integrate cloud applications via APIs, and collaborate with project managers to deliver solutions.

Perform application risk assessments (using NIST/ISO frameworks), validate security controls, identify and rate application risks, document findings, track remediation with owners, maintain GRC records, support risk evaluations, and improve playbooks and processes while communicating risks clearly.

Leads enterprise-scale, cross-functional programs from strategy through delivery. Responsibilities include developing roadmaps, aligning executives and stakeholders, implementing Agile and SAFe practices, managing risks and dependencies, tracking KPIs and OKRs, providing executive reporting, improving delivery processes, and mentoring program managers. The role partners closely with Product, Engineering, and Business teams to deliver programs on time, within budget, and with measurable business impact.