Jobs at Zebra Technologies

Design, optimize, and maintain scalable ETL and ML pipelines (PySpark/Databricks) on cloud platforms; build, deploy, monitor, and improve demand-forecasting/time-series models; collaborate with stakeholders to explain model behavior and deliver forecasting and optimization solutions for retail/CPG use cases.

Lead and mentor an engineering team while acting as a hands-on technical lead. Drive architecture and design, implement Node.js/GraphQL backends, collaborate with clients and cross-functional teams, optimize cloud infrastructure (AWS/Azure), implement observability, and leverage AI tools to accelerate development.

Provide mid-level technical support by troubleshooting and resolving customer issues, managing support tickets to meet SLAs, collaborating with cross-functional teams, improving support processes, and delivering training to junior staff. Support multiple Zebra products and use AI-driven tools to diagnose and resolve problems.

Provide intermediate-level technical support for multiple Zebra products: troubleshoot and resolve moderate technical issues, manage support tickets within SLAs, collaborate cross-functionally, contribute to process improvements, and train entry-level team members.

Design, develop, test, configure, and validate software implementation solutions. Perform functional and sanity testing, root-cause analysis, JIRA ticket triage, and create documentation, FreeMarker templates, shell scripts, and DB queries. Collaborate with implementation consultants, PMs, engineering, and support teams while handling multiple implementation projects and client-facing activities.