Jobs at Zendesk

As a Senior Software Engineer at Zendesk, you will develop backend solutions, collaborate with teams, ensure code quality, and mentor junior developers.

The Staff Software Engineer will lead system design, drive technical strategy, mentor engineers, and ensure high-quality software delivery while collaborating with product and design teams.

The Senior Product Manager will drive product strategy and development, collaborating with cross-functional teams to enhance customer experience, focusing on AI and SaaS solutions.

As a Software Engineering Manager, you will lead the Data Applications Engineering team, fostering collaboration, ensuring coding excellence, and managing project lifecycles while also being hands-on with technical challenges.

The Staff Machine Learning Engineer will architect and implement scalable GenAI platform solutions, ensuring reliability and safe AI experiences across product lines while mentoring engineers and leading technical strategies.

Design and lead secure, scalable AWS architectures including IAM/CIAM, serverless event-driven systems, data engineering platforms, Amazon Connect integrations, IaC with Terraform/CloudFormation, CI/CD pipelines, and cloud security/compliance guidance while collaborating across teams and documenting architecture decisions.

As a Technical Product Manager, you will manage the product roadmap and deliver features for audit, traceability, and observability, focusing on technical requirements and collaboration with various teams.

Lead architecture and delivery of enterprise-scale full‑stack features, own end-to-end implementation, mentor engineers, collaborate with product and design, triage production issues, and improve system reliability, performance, and observability.

As an Engineering Manager, you will lead a team of engineers, ensuring high software quality and timely project delivery while fostering collaboration and innovation.

This role involves collaborating on frontend development using JavaScript and React.js, ensuring best practices, participating in code reviews, and building services within an agile team.

The role involves frontend software development, collaborating on technical solutions, ensuring code quality, and maintaining systems. Requires expertise in JavaScript and frameworks like React.

As a Staff Data Platform Engineer, you will lead the design and development of data infrastructure, manage CI/CD processes, and implement observability for data pipelines.

The Senior Solutions Consultant acts as a technical liaison in sales, focusing on AI solutions and managing customer engagements and demonstrations.

Lead and grow Zendesk's India enterprise and commercial sales teams, build high-impact sales strategies, coach AEs, manage complex multi-product enterprise deals, drive predictable forecasting and pipeline discipline (MEDDPICC), engage C-level stakeholders, and expand strategic customer relationships to consistently achieve quota.