Teams at Zendesk

Build and maintain AWS serverless applications and data pipelines using Python and Node.js, implement authentication via Cognito and Lambda triggers, develop REST/GraphQL APIs and React frontends, author IaC with Terraform/CloudFormation, integrate CI/CD, ensure security/compliance, and support integrations such as webhooks and event streams.

Lead design for Product-Led Growth initiatives, owning critical customer journeys (pricing, in-product checkout, self-serve expansion). Rapidly prototype, run experiments, optimize funnels, and collaborate with PMs, engineers, and content designers to deliver scalable enterprise SaaS experiences across regions.

The role involves frontend software development, collaborating on technical solutions, ensuring code quality, and maintaining systems. Requires expertise in JavaScript and frameworks like React.