Teams at Zensar Technologies

Lead and guide a team of ServiceNow developers to maintain, configure, and upgrade the ServiceNow platform (ITSM, ITBM, ITOM, GRC). Design workflows, integrations (SOAP/REST), service catalog items, business rules and client scripts; provide technical support, QA/UAT, stakeholder liaison, and platform improvement planning.

Lead test automation strategy and framework design for supply-chain finance modules. Build and maintain Selenium/Cypress E2E suites and RestAssured/Karate API tests. Write BDD scenarios with POs, integrate suites into CI/CD pipelines, publish dashboards, validate Spark/Talend financial outputs, and run performance/load tests to identify bottlenecks.

Design, implement and enhance components and services for a cloud-based securities processing platform using C#/.NET. Translate requirements into designs, estimate tasks, write testable code, participate in code reviews, and deliver high-quality, configurable solutions within agile scrum teams.