Jobs at Zscaler

Lead customer architecture discovery and workshops for complex Zscaler Professional Services engagements. Advise sales teams, design multi-product Statements of Work, estimate level of effort, validate technical feasibility, mitigate risks, and support customer zero-trust deployments. Facilitate handoffs to implementation teams, govern scoping, and enable sales through product workshops and deal triage. The role requires deep cybersecurity and network infrastructure expertise, strong technical communication, and 7+ years in customer-facing technical roles.

Build and maintain advanced threat detections and hunting logic across AWS and cloud infrastructures. Develop Python-based tooling, YAML and Sigma-like rules, GitLab CI/CD pipelines, automated playbooks, and scalable data workflows using Hadoop, Athena, and data lakes. Apply threat research, MITRE ATT&CK, and detection engineering practices to improve security visibility. The role includes operational support, weekend night shifts, and on-call rotations.

Owns a cybersecurity detection coverage area, including backlog prioritization, technical direction, detector design, implementation, code reviews, tuning, and performance measurement. The role improves detection fidelity, ATT&CK coverage, false-positive reduction, and regression prevention while translating threat intelligence, threat hunting, and SOC feedback into roadmap priorities. It requires deep expertise in at least one detection domain and hands-on detector-as-code development with version control and controlled deployment.

Manage technical customer success for Zscaler solutions, aligning customer goals with product capabilities, driving implementations and best-practice adoption, mitigating risks, and identifying growth opportunities. Build stakeholder relationships, conduct reviews, troubleshoot networking issues, develop knowledge-base content, and collaborate with Sales, Support, and Product. The role supports enterprise cloud security deployments and requires expertise in networking protocols, operating systems, authentication, and customer-facing account management.

The Staff Threat Researcher will analyze threats, conduct proactive hunting, document findings, and manage flexible schedules to improve detection capabilities.

As a Senior Business Systems Analyst, you will define system goals, capture business requirements, and work with engineering teams on SFDC implementations.

Leads cybersecurity data-source onboarding and integration for Zscaler’s security platform. Builds and automates Python/API-based data transformations, maps and normalizes security data, manages pipeline lifecycle activities, troubleshoots data quality, and identifies security gaps. Partners with cybersecurity SMEs and cross-functional teams to create implementation plans, communicate technical findings, and provide product improvement feedback. The role requires expertise in security platforms, diverse security-tool integrations, data modeling, SQL, and Python.

Lead capture and translation of business requirements for Salesforce Sales Cloud and Experience Cloud. Partner with business leaders to define system goals, prioritize scope, drive implementations, and produce functional and technical designs for engineering teams. Support CRM evolution, agile delivery, and top-of-funnel processes like lead, account, and partner management.