Triage and resolve Master Data Management (Party, Risk, Reference) issues in Stibo STEP, run targeted data-cleansing sprints, monitor data quality dashboards, support releases/UAT, and maintain documentation and playbooks to prevent recurring data issues.
Company Description
AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.
Job DescriptionSchedule: Mid Shift
The Position:
Arch Insurance International is a fast-growing insurance company which provides underwriting solutions across a diverse and growing portfolio of over 20 business classes, spanning multiple platforms in the London company market, the Lloyd’s market, the UK regional markets, and markets in Australia, Bermuda, and the EU.
Over the past 3 years we have increased our gross written premium from $783m to $2bn and the growth trajectory is planned to continue. Recently we were named the Top Large Insurance Employer in the Insurance Business UK Survey.
With this growth and our long-term ambitions, we are investing significantly within data, and recently setup the Chief Data Office.
- Keep our Party, Risk, and Reference master data accurate, complete, and trusted so downstream processes and analytics work first time.
- Resolve MDM (Master Data Management) queries fast, prevent repeat issues, and drive continuous data quality improvement in Stibo STEP.
Job Responsibilities:
- Front‑door for MDM (Master Data Management) queries
Triage, investigate, and work with current GSO and Onshore operations teams to resolve incoming issues and requests (e.g., suspected duplicates, attribute corrections, reference data updates), escalating only when needed. Own cases end‑to‑end, including stakeholder comms and closure notes. - Data cleansing projects
Work with current Operations teams in GSO and Onshore to plan and run targeted cleansing sprints for Party, Risk, and Reference domains (deduplication, standardisation, survivorship fixes, enrichment). Track progress and outcomes. - Operate Stibo STEP
Execute stewardship workflows, match/merge, golden‑record maintenance, and reference-data governance. - Data quality monitoring
Review dashboards/scorecards, spot patterns, and raise prevention actions (new rules, validations, or process tweaks). - Release & change support
Support the validation of data model or rule changes in lower environments; support UAT and cutover tasks affecting master data. - Documentation & knowledge
Maintain “how‑to” guides, FAQs, and known‑issue playbooks for common MDM requests.
- Hands‑on MDM (Master Data Management) or data operations experience (2–5 years), ideally in customer/party and reference data domains.
- Data profiling and analysis skills; comfortable with Excel/SQL basics; able to read a data model and pinpoint root causes.
- Experience with ticketing (e.g., ServiceNow/Jira) and documenting repeatable fixes.
- Clear, concise communicator who can explain data issues to both business and technical audiences.
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Principal Full Stack Software Engineer responsible for guiding technical direction, designing large-scale SaaS features, and building secure, reliable distributed systems. The role involves collaborating across product, design, and engineering; evaluating technical trade-offs; debugging team inefficiencies; contributing to code reviews and complex fixes; mentoring engineers; and improving engineering practices around testing, performance, security, privacy, and service operations.
Top Skills:
AWSDistributed SystemsJavaKotlinMicroservicesSaaS
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Leads enterprise sales for Jira Service Management across Canadian named accounts and territories. Develops territory strategies, drives ITSM and service transformation adoption, manages executive relationships, partners with channel organizations and internal teams, communicates business value and ROI, and supports strategic customer engagements. Requires strong ITSM expertise, enterprise software field sales experience, cross-functional collaboration, and a record of exceeding sales targets.
Top Skills:
Google WorkspaceJira Service ManagementSalesforceSlackZoom
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage enterprise customers after implementation, helping them achieve business value from Samsara’s IoT platform. Develop joint success plans, lead executive business reviews and customer workshops, recommend workflow improvements, explain platform capabilities, resolve barriers, and mentor Customer Success and Support teams. Collaborate with Sales, Support, Sales Engineering, Product, and Engineering while supporting customers across transportation, utilities, field services, and other physical-operation industries.
Top Skills:
Internet Of Things (Iot)SaaS
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
