Netrix Global is seeking an Accounts Receivable Associate I who is responsible for supporting the company’s collections efforts across products, services, and IT solution delivery. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. The Associate will engage with corporate accounts receivable departments to facilitate timely collections and resolve billing-related issues.
How You Will Make An Impact- Collaborate with Sales to resolve billing discrepancies and ensure accurate account reconciliation.
- Maintain the integrity and accuracy of customer master data within ERP and CRM systems.
- Conduct approximately 25–30 outbound collection calls daily to follow up on outstanding balances.
- Accurately enter and manage data within company systems, including Salesforce and Intacct (training provided).
- Prepare and distribute customer account statements using Microsoft Excel.
- Process customer credit applications and maintain related documentation.
- Handle credit card payment processing in accordance with company policies.
- Submit and manage invoices through customer portals.
- Assist with cash application activities, including posting payments and reconciling accounts.
- Perform additional duties as assigned to support departmental objectives.
- Minimum of 2 years of relevant experience in accounts receivable, credit and collections, or sales operations.
- Experience within the information technology services industry is preferred.
- Proficiency in Microsoft Office Suite, particularly Excel; experience with ERP systems is a plus.
- Strong numerical aptitude and comfort working with financial data
- Excellent written and verbal communication skills
- High level of attention to detail and accuracy
- Demonstrated ability to manage multiple tasks and meet deadlines in a fast-paced, high-intensity environment
- Interest in process improvement, documentation, and operational efficiency.
- Advanced Microsoft Excel skills preferred
- Highly math aptitude
- Familiarity with Sage Intacct ERP, Salesforce CRM, and Kimble PSA systems
At Netrix Global our values are the philosophies and principles that live by. They support our vision, help us achieve our goals and commit us to a common purpose.
We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All!
Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today’s most complex business challenges, delivering to you an integrated, optimized, and future-proof solution.
We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country’s top system integrators.
At Netrix, we’re driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction.
What You Can Expect From UsWe offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need reasonable accommodations, please let us know by contacting NetrixHR@Netrixglobal.
To learn more about Netrix Global please go to www.netrixglobal.com
