Owns the architecture and delivery of Adobe Journey Optimizer solutions for omnichannel campaign orchestration, personalization, decisioning, and real-time engagement. Designs event- and audience-triggered journeys, integrates AJO with Adobe Experience Platform, RTCDP, CRM, and marketing platforms, and establishes governance, consent, and deliverability practices. Leads technical solution design and implementation teams, conducts architecture reviews, provides production support guidance, and optimizes engagement, conversions, and customer experience.
Hiring: Adobe Journey Optimizer (AJO) Architect
Account: Deloitte
Payroll: Kudzu
Location: Mumbai | Hybrid
Experience: 14+ Years
CTC: Up to 30 LPA
Immediate Onboarding
Role: Adobe Journey Optimizer (AJO) Architect
We are looking for an experienced AJO Architect to own the architecture and delivery of Adobe Journey Optimizer solutions across campaign orchestration, personalization and real-time customer engagement.
Key Responsibilities:
• Design omnichannel customer journey frameworks
• Architect event-driven and audience-triggered campaigns
• Configure journeys, decisioning, offers and personalization
• Integrate AJO with RTCDP, AEP, CRM and marketing platforms
• Define governance, consent and deliverability practices
• Lead technical solution design and implementation teams
• Optimize engagement, conversions and customer experience
• Conduct architecture reviews and provide production support guidance
Required Skills:
• Adobe Journey Optimizer (AJO)
• Adobe Experience Platform (AEP)
• Customer Journey Orchestration
• Decision Management & Personalization
• API Integrations
• Campaign Management
• MarTech Architecture
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