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Vertiv

Application Development & Support Specialist

Posted 29 Days Ago
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In-Office
Pune, Maharashtra, IND
Mid level
In-Office
Pune, Maharashtra, IND
Mid level
Supports and enhances Oracle EBS Order Management applications across Order to Cash processes. Analyzes requirements, develops functional and technical specifications, resolves incidents, performs root-cause analysis, and leads system design, testing, deployment, and stabilization. Maintains integrations, documentation, data quality, reliability, and performance while collaborating with project teams, remote users, and outsourced resources.
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The Oracle Order Management Functional Analyst provides end-user support related to Oracle Ebs Order Management applications. He/She supports Order to Cash processes during implementations projects, as well as business as usual activities. He/She analyzes business requirements and system enhancements, prepares functional and technical specifications, solves issues and identifies their root causes to prevent them in future.

Key Duties

  • support Order Management applications’ end-user 
  • analyze and solve problems related to Oracle Ebs Order Management applications, including Oracle Advanced Pricing, Shipping Execution, Inventory
  • lead or participate in root cause analysis / corrective action for critical issues and incidents
  • lead the development and the deployment of Oracle Ebs Order Management applications, particularly in the designing, building, testing, implementation and stabilization.
  • develop test plans to ensure proper system functionality and defects free release and meet business requirements. Maintain systems to ensure reliability and performance. 
  • deploy system enhancements, service requests (change requests) ensuring solution is scalable and meets overall business requirements and identify/document functional gaps, maintaining documentation for changes made to system
  • monitor, support and enhance software integrations in Order to Cash area
  • collaborate with the Project Management Office to estimate the delivery timelines, estimate resourcing needs, and identify risks & issues upfront
  • cooperate with colleagues on other team in order to design harmonized solutions
  • conduct ongoing quality reviews and analysis of data in Order to Cash area; identifies data quality issues and escalates for corrective actions
  • work effectively with remote team members, outsourced resources, and users to complete tasks.

School Background / Working Seniority

  • 2-5 years of experience developing with Oracle Ebs Release 12.2
  • Bachelor’s degree or equivalent
  • International experience 
  • Experience in an international System Integrator company is a plus

Basic Skills

  • Strong English language skills 
  • PMP or equivalent project management certification preferred
  • Analytical, and Problem-solving skills are required

Technical / Functional skills

  • Deep experience with Oracle Ebs Release 12.2 specifically in:
    • Oracle Order Management
    • Oracle Advanced Pricing
    • Oracle Shipping Execution
    • Oracle Inventory
  • Experience with Oracle ASCP is a plus 
  • Experience with PL/SQL
  • Experience creating Functional Requirement Documentation and Test Script
  • Excellent Communication and Teamwork skills
  • Process Discipline and Documentation skills essential
  • Ready to move beyond own area of comfort

Ability to be adaptable and flexible while responding to deadlines on assignments and workflow fluctuation

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