Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Job Control Language (JCL)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Proactively identify and resolve software-related issues. - Collaborate with cross-functional teams to troubleshoot and resolve system problems. - Develop and implement solutions to enhance system performance. - Provide technical support and guidance to end-users. - Document troubleshooting steps and solutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Job Control Language (JCL). - Strong understanding of system architecture and software components. - Experience in troubleshooting and resolving software-related issues. - Knowledge of scripting languages for automation. - Familiarity with ITIL framework for incident management. Additional Information: - The candidate should have a minimum of 3 years of experience in Job Control Language (JCL). - This position is based at our Pune office. - A 15 years full-time education is required.

15 years full time education

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