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Accenture

Application Support Engineer

Posted 2 Days Ago
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In-Office
Pune, Mahārāshtra
Senior level
In-Office
Pune, Mahārāshtra
Senior level
The Application Support Engineer acts as a software detective, solving issues within business systems and ensuring smooth operations. Responsibilities include troubleshooting, system performance analysis, and collaborative problem-solving with teams.
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Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BW/4HANA
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance the functionality of business applications, all while maintaining a focus on delivering exceptional service to stakeholders. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BW/4HANA. - Strong analytical skills to assess system performance and identify areas for improvement. - Experience with data modeling and reporting tools within SAP BW/4HANA. - Familiarity with troubleshooting techniques for business applications. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 5 years of experience in SAP BW/4HANA. - This position is based in Pune. - A 15 years full time education is required.

15 years full time education

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Top Skills

Sap Bw/4Hana

Accenture Pune, Mahārāshtra, IND Office

Building B-1, Magarpatta City (SEZ, Mundhwa Rd, Magarpatta, Hadapsar, Pune, Maharashtra, India, 411013

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