Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Software Defined Network Implementation
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and tools used in application support. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous learning. - Monitor system performance and proactively identify areas for improvement to enhance service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Software Defined Network Implementation. - Strong understanding of network protocols and architectures. - Experience with network troubleshooting and performance optimization. - Familiarity with cloud-based networking solutions and their integration. - Ability to analyze and interpret network data to inform decision-making. Additional Information: - The candidate should have minimum 7.5 years of experience in Software Defined Network Implementation. - This position is based at our Pune office. - A 15 years full time education is required.

15 years full time education

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