With a core belief that advertising technology can measurably improve the lives of patients, DeepIntent is leading the healthcare advertising industry into the future. Built purposefully for the healthcare industry, the DeepIntent Healthcare Advertising Platform is proven to drive higher audience quality and script performance with patented technology and the industry’s most comprehensive health data. DeepIntent is trusted by 600+ pharmaceutical brands and all the leading healthcare agencies to reach the most relevant healthcare provider and patient audiences across all channels and devices. For more information, visit DeepIntent.com or find us on LinkedIn.
What you’ll do:
DeepIntent is seeking an Associate Client Success Manager to join our Client Success team based in our Pune, India office. The team is responsible for providing excellent client service and managing all post-sale activities from set up through post campaign performance reviews, while driving incremental revenue and renewals for all media buys. The Associate Client Success Manager will play a critical support role on the team, owning the operational activities that ensure our clients’ campaign performance and growth.
- Partner with Client Success Managers to analyze data and recommend campaign optimizations according to client KPIs
- Proactively troubleshoot technical campaign issues with internal teams and updating and guiding Client Success team members at all levels
- Evaluate information across DeepIntent’s CRM system, dashboards and proprietary DSP for effective stewardship of client campaigns
- Ensure that data is consistent and up-to-date throughout DeepIntent systems of record
- Maintain close communication with Analytics to manage custom reporting requests and deliverables
- Evaluate insertion order submissions and amendments to ensure alignment with both client expectations and DeepIntent capabilities
- Develop an understanding of DeepIntent’s product offerings and the needs of our healthcare/pharmaceutical clients
- Assist with billing and account reconciliation for assigned portfolio
Who You Are:
- You are intrigued by the digital advertising landscape and the nuances of the healthcare/pharmaceutical industries within it
- You are excited about the opportunity to work in a rapidly-growing business with a fun, inclusive culture
- You are naturally detail oriented and organized, with strong verbal and written communication skills
- Proficient with Word, Excel and PowerPoint.
- 1+ years of experience working in the Ad Tech or Digital Media space
- Experience managing multiple priorities and producing timely deliverables
- Professional experience in the Ad Tech or Digital Media space working with advertisers and agencies is a plus!
DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance.
DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
DeepIntent Pune, Mahārāshtra, IND Office
52/A Shivaji Housing Society, SB Road, Shivaji Nagar, , Pune, Maharashtra, India, 411016
