Lead a team of Master Data experts for application management services, incident management, and governance, ensuring high-quality delivery across multiple regions.
Job Description
This position is responsible for leading a team of experienced Master Data experts in activities for master data application management services (AMS) for business day to day requirements at the Kraft Heinz Company. This person will lead / interact with internal and external resources owning incident management, development / configuration, small enhancements and end user engagement
REQUIREMENTS
RESPONSIBILITIES
Career Experience
Location(s)
Mexico City - Antara Tower A - 5th Floor - Local Office
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
This position is responsible for leading a team of experienced Master Data experts in activities for master data application management services (AMS) for business day to day requirements at the Kraft Heinz Company. This person will lead / interact with internal and external resources owning incident management, development / configuration, small enhancements and end user engagement
REQUIREMENTS
- 5+ years-experience in Master Data management and governance, maintaining a knowledge of product, material, customer, vendor domains. Finance knowledge is also desirable
- Should be Techno-Functional in Master Data Governance and an expert in one of the Master Data domains - Product/Material, Business Partner, and Finance
- SAP Master Data Governance (MDG) certification is preferred
- Should have worked in at-least two Master Data Governance support project and knowledgeable global delivery model operations
- Should have worked on Data models (enhance data model in Flex/Re-Use mode), Rule based workflow, BRF + configuration, update Decision tables, HANA Search, Data quality duplicate checks and DRFOUT framework
- Persuasive communicator, strong facilitator with the ability to be flexible and adjust approach to each situation
- Innovator mindset and drive to ensure continuous improvement, strong on building SOPs
- Functional process knowledge in one or more areas, with emphasis on OTC, Supply Chain, Finance, Logistics, PLM, Commercialization, Marketing/e-commerce, governance, analytics
- Strong overall SAP knowledge - WRICEFs, ECC, MDG on S4, Workflow, Data Services, Ariba, S4 HANA, etc
- Experience with ServiceNow and incident management protocols
- Data migration experience from requirements gathering, mapping, data construction, testing, training document creation and execution, go live and support
- Experience in business process definition and data modeling
- Experience in leading/managing a group of internal and external technical programmers in building various data tools for migration or MDG
RESPONSIBILITIES
- Lead / interact/liaison with internal and external resources owning incident management, development / configuration, small enhancements, and end user engagement
- Coordinates data team, functional process teams, functional business, and technical stakeholders to ensure delivery work is progressing on time, per scope & release requirements and with the highest quality
- Ability to lead across multiple domains and geographies. Including, but not limited to, North America, Latin America, Europe, Russia, Middle East/Africa, Australia/New Zealand, Asia Pacific, etc.
- Work with IT & Business Leadership to identify issues, assign resources to investigate, and monitor deliverable progress until completion
- Deliver functional and technical specifications, test cases, end user documentation, change management detail and training, when required
- Lead communication efforts directly and through influence with internal and external stakeholders
- Collaborate with the Data Management Factory, IT Master Data Team, Data Operations and Governance to support all domain processes
- This role would be the people manager for 2-4 internal team members
Career Experience
- Data & Knowledge Management
- Application Management Services/Global Service Model
- Process Management
- Project Management
- Requirements Definition
- Vendor Relationship Management
- Communication Skills
- Influencing and Negotiating
Location(s)
Mexico City - Antara Tower A - 5th Floor - Local Office
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
Top Skills
Ariba
Brf
Data Services
Drfout Framework
Flex/Re-Use Mode
Hana Search
S4 Hana
Sap Master Data Governance
Servicenow
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