Associate Process Manager

Key Responsibilities

1. Pipeline Ownership & Maintenance

• Manage the full data pipeline from source systems (trackers, workflow tools) through GCP/BigQuery into Power BI dashboards
• Execute and oversee weekly data refresh processes, including data consolidation, transformation (Alteryx), and uploads to BigQuery
• Ensure data accuracy, schema alignment, and timely availability of dashboards

2. Data Engineering (GCP / BigQuery)

• Manage GCP Cloud Storage and BigQuery tables (mapped/unmapped datasets, staging pipelines)
• Troubleshoot data load issues, schema mismatches, and pipeline failures
• Work with scheduled queries and ensure downstream tables used in Power BI remain stable

3. Power BI Development & Support

• Maintain and enhance Power BI dashboards (data models, transformations, validations)
• Validate dashboard outputs post-refresh and resolve data discrepancies
• Optimize performance and usability for business stakeholders

4. Business Requirements & Solutioning

• Act as the primary point of contact for new business requests and enhancements
• Translate business requirements into scalable data models, transformations, and BI solutions
• Proactively identify gaps and recommend improvements (data logic, process automation, reporting structure)

5. Problem Solving & Continuous Improvement

• Diagnose data issues across multiple layers (source → transformation → reporting)
• Design scalable fixes instead of tactical workarounds
• Drive automation and reduce manual dependencies in the pipeline

Key Skills Required

• GCP / BigQuery (data pipelines, table management, queries)
• Power BI (data modeling, DAX, dashboard development)
• Data Engineering fundamentals (ETL, schema design, data validation)
• Advanced Excel / Data transformation tools (Alteryx preferred) 
• Strong problem solving & critical thinking
• Ability to translate ambiguous business requirements into solutions

Profile We Need 

• Owns problems end-to-end (not just updates status)
• Can independently figure out gaps + propose solutions
• Comfortable debugging across multiple systems (Excel → GCP → BI)
• Balances technical depth + business understanding

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.