Jobs at eClerx LLC

Provides technical leadership and support for network management systems, routers, switches, connectivity links, and monitoring tools. Diagnoses and resolves network outages, maintains configurations and backups, deploys software upgrades, manages tickets, coordinates field service and parts, executes approved maintenance procedures, and supports root-cause analysis, process improvement, and automation.

Analyze business and customer data to identify trends, drivers, and opportunities. Build Power BI or Tableau dashboards, define KPIs, perform ad-hoc and root-cause analysis, validate data quality, and communicate actionable insights. Collaborate with business, technology, and data teams while documenting analytical methodologies, reporting logic, and KPI definitions.

The Process Manager is responsible for optimizing operations and enhancing efficiency through technology and data analytics in a global service environment.

The Associate Process Manager will manage a team, improve processes, ensure client satisfaction, and share knowledge to enhance operations.

The Senior Process Manager is responsible for optimizing operations and improving efficiency through innovative solutions and domain expertise across various industries.

The Process Manager is responsible for designing and developing Tableau dashboards, optimizing performance, and integrating machine learning outputs while collaborating with stakeholders to meet reporting requirements.

The Senior Analyst will develop applications using .NET technologies, collaborate as a team member, analyze requirements, and enhance existing applications.

This role involves supporting program management activities, promoting client success, and contributing to operational efficiencies in a global services environment.

Manage KYC operations at an investment bank, handle client POCs, implement process improvements, and ensure documentation is maintained.

The Analyst will handle back-office and middle-office processes in financial institutions, including KYC, data management, trade support, and report generation, primarily using MS Excel.

Perform back- and middle-office financial market operations including KYC, reference data, trade support, reconciliations, settlements, corporate actions, and report preparation using Excel. Interact with agents/clients to resolve discrepancies and escalate risks.

The role involves designing and implementing AI and machine learning solutions, translating business challenges into analytical frameworks, and collaborating with teams to deliver insights.

Manage KYC operations and multiple client POCs for investment banking, implement process improvements, and maintain documentation standards. Collaborate with teams to execute high-quality services and enhance controls.

Engage with customers through chats to understand their needs, provide information on products, upsell services, and document interactions. Meet sales targets while maintaining product knowledge.

Manage KYC operations for clients in an investment bank, ensuring process compliance, documentation, and improvements while collaborating with diverse teams.

Responsible for managing KYC operations, handling client points of contact, ensuring process documentation is updated, and implementing process improvements.