Teams at eClerx LLC

Analyze infrastructure trends, recurring alarms, incidents, backlog tickets, equipment performance, and EOL/EOS risks. Lead corrective-action and equipment-refresh initiatives, prepare dashboards and executive reports, coordinate Engineering, Procurement, vendors, and field teams, and drive infrastructure reliability, preventive maintenance, documentation, governance, and continuous improvement. The role also requires leading technical teams and coaching staff in telecom, data center, or critical infrastructure environments.

The Process Manager is responsible for optimizing operations and enhancing efficiency through technology and data analytics in a global service environment.

The Associate Process Manager will manage a team, improve processes, ensure client satisfaction, and share knowledge to enhance operations.