Business Systems Analysis Expert

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The PositionTech Lead Veeva Vault: xVeeva

About Roche Informatics

In Roche Informatics, we build on Roche's 125-year history as one of the world's largest biotech companies, globally recognized for providing transformative innovative solutions across major disease areas. We combine human capabilities with cutting-edge technological innovations to do now what our patients need next. Our commitment to our patients' needs motivates us to deliver technology that evolves the practice of medicine.

Be part of our inclusive team at Roche Informatics, where we're driven by a shared passion for technological novelties and optimal IT solutions. 

You are looking for a company where you have the opportunity to pursue your interests across functions and geographies.

About the position

As an Enterprise Technology Expertise Engineer, you will join the Enterprise Engineering cluster in the Product Development, Integration and Engineering chapter, you will partner with other internal experts, specializing in various aspects of Enterprise engineering. Together, the team collaborates on multiple products that contribute to Roche's internal business requirements. 

As a Technology Expertise Engineer, you will be accountable for technical leading, developing, optimizing, and managing IT services/applications in Veeva with focus on Clinical Trial Management, Regulatory Information Management, Quality Management, and Quality Documents. You will also focus on ensuring cost-effectiveness, scalability, and security in all aspects of the digital product lifecycle, including maintenance activities. As part of enterprise engineering, you will be involved in understanding the business application processes and functions.

Your key responsibilities :

• Lead, collaborate, and facilitate cross-functional experts to deliver a particular solution with a good understanding of the business requirements.

• Take leadership, coordinate  and act as a subject matter expert for Veeva Vaults Clinical, Regulatory, Quality Management, and Quality Documents to support the design, implementation  and maintenance of reliable and performant solutions. 

• Ensuring cost-effectiveness, scalability, and security in all aspects of the digital product lifecycle

• Responsible for the quality of the technical deliverables  which also includes peer reviews

• Develop and publish the application/prototype with the knowledge of using DevOps  according to the underlying infrastructure.

• Lead the implementation and maintenance of efficient Continuous Integration / Continuous Delivery pipelines to automate the delivery process. 

Your qualifications and experience:

• Deep Knowledge and Proficiency in Veeva's architecture, data models, configuration tools, and integration methods. 

• Technical functional knowledge with Veeva applications, specifically those on the Vault Platform like Clinical, RIM, QMS, QualityDocs.  Any other additional Veeva skills are also an asset.

• Experience with Veeva Connections/Connectors, and User Provisioning Service implementation

• Certification of the Veeva platform will be value-added.

• Clinical, Regulatory and Quality Management  Domain Knowledge: Understanding of clinical/regulatory/quality processes, regulatory requirements, and standards like Good Clinical Practice (GCP).

• Well rounded technical capability in transactional systems, integrations, reporting, data warehousing, and security

• Strong Project Management and Coordination skills.

• Possess a combination of leadership, analysis, hands-on problem solving, and a customer-service mindset.

• Essential effective oral and written communication skills in English. 

• Working knowledge of Computer Systems Validation (CSV) and GxP.

• Working knowledge of regulations like HIPAA and GDPR in the healthcare industry

• Moderate travel is required and the ability to work across multiple time zones.

Education / Years of Experience:

• 8+ Years of relevant work experience with Bachelor’s degree in Computer Science/IT/Engineering or 8+  Years of relevant work experience

• At least 5+ years experience of working in one or more multinational work environments (pharma/life science industry experience is a plus).

• Excellent analytical thinking and problem-solving skills

• Excellent communication and collaboration skills

• Good understanding of regulatory compliance and security

• Experience with other cloud systems (AWS, Azure, GCP) is beneficial.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.