Client Analyst

About Data Axle:

Data Axle Inc.  has been an industry leader in data, marketing solutions, sales and research for 50 years in the USA. Data Axle has set up a strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by leveraging proprietary business & consumer databases.  Data Axle is headquartered in Dallas, TX, USA.

Roles & Responsibilities:

We are looking for a Client Analyst who will be responsible for using data and analysis to support various engagements with our external Data Axle customers.

• The Client Analyst will own various recurring and ad hoc analysis duties for Data Axle external customers, often using a variety of data sources across Data Axle internal and client specific.
• Pivot between different data tools and data sets to construct a comprehensive story of This is included, but not limited to, web and mobile analytics, email and marketing performance and customer transactions. Deliverables will often require Microsoft Excel workbooks and some light Tableau visualization.
• Partner and interface with a variety of stakeholders to make sure analysis provided is useful and driving actionable change. Work to push the analysis forward by investigating data anomalies and highlight trends in a proactive manner.
• Drive innovation by recommending and measuring tests on customer marketing campaigns to increase conversion and ROI.
• Set the strategy for data collection methodology, analytics tools used, analysis conducted, and reports built for each client. Ensure that data collected and shared has appropriate integrity and governance and fits a standardized reporting format.
• Exposure to more in-depth statistical analysis the team executes for clients, including persona building, customer profiling and segmentation with eventual growth onto these types of projects.

Qualifications:

•  Bachelor’s degree in Computer Science, Math, Economics, Statistics, or a related field.
• 1-3 years’ experience in business intelligence and analytics, with specific experience building and analyzing data using Microsoft Experience with SAS, SQL and Tableau is nice to have.
• High sense of urgency and ability to work well and navigate in a matrixed environment
• Creativity - Can formulate ways to access data and glean insights to solve business problems - will continue to hunt until an answer is found and is always eager to learn new technologies.
• Critical Mind - Can identify issues and turn them into opportunities. Can work well across multiple groups to achieve business outcomes based on insights found.
• Communication - Can explain complex concepts in simple terms to a variety of audiences.

This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level.