Communications Manager, EDO and MI

Grade Level (for internal use):

S&P Global Corporate

The Role: Communications Manager, EDO and MI

The Communications Manager for the Enterprise Data Organization (EDO) and Market Intelligence (MI) will play a vital role in supporting the newly formed global communications group. This position requires a dynamic individual who possesses exceptional communication skills, experience in internal communications or media relations, and a strong willingness to develop expertise in both areas. The successful candidate will assist the EDO Communications team in creating, executing, and managing internal communication strategies that highlight our organizational culture, promote our core values, and enhance the internal understanding of the strategy. 

Your primary contributions will involve executing internal communications for EDO, shaping the image and brand among EDO colleagues. Additionally, you will support internal communications for the MI business and will eventually upskill to master the Capital IQ Pro platform, positioning you to provide data and training to members of the media. This role requires both strategic and tactical thinking, with a hyper-vigilant attention to detail, and the ability to manage and complete tasks from start to finish with minimal direction.

Furthermore, this position will serve as the primary point of contact for Communications team members in Hyderabad.

Key Roles & Responsibilities

You will:

• Help execute internal communications that align with EDO’s internal messaging and tone, ensuring that all communications reflect business and cultural priorities while maintaining consistency with the broader enterprise messaging.
• Engage in extensive writing as one of the key writers on our team, drafting communications on behalf of our leaders, writing compelling stories and recaps for our intranet, editing our monthly newsletter, and helping execute communication plans for key initiatives and significant internal milestones.
• Plan and prepare effective, thoughtful, and engaging communications that educate, inform, connect, and inspire colleagues across the organization.
• Leverage creativity to experiment with innovative tools, channels, and approaches to better connect and communicate with internal teams.
• Train and learn to effectively utilize the S&P Capital IQ platform to help expand our media access to this essential tool globally.
• Occasionally interface with media representatives to assist with data queries, providing timely and accurate information as needed.
• Operate various tools, including Workshop, Microsoft Forms, Canva, and GenAI tools, to enhance our communications processes and improve efficiency.
• Collaborate with fellow team members and senior stakeholders to develop comprehensive internal communications plans, organize fireside chats, roundtables, FAQs, and key messaging initiatives.
• Be comfortable working within a matrixed environment and be willing to pitch in and provide support when needed for other team members.
• Support the creation of internal content, including executive messages for senior stakeholders, and advise on key internal messaging such as town hall agendas, scripts, and intranet postings.

Functional and Business Knowledge: This role will evolve rapidly based on business needs, so the ideal candidate must be comfortable with change and adept at working in a highly matrixed organization with multiple stakeholders. The ideal candidate will be expected to:

• Work with a global mindset, demonstrating an understanding and sensitivity to geographic and cultural differences.
• Be a proactive team player capable of taking broad concepts and minimal direction to create dynamic and engaging communications plans.
• Exhibit agility, collaboration, transparency, and a presumption of positive intent across the team and with internal stakeholders.
• Upskill yourself in non-traditional communications knowledge, including mastering the S&P Capital IQ Pro platform to enhance journalist access to our flagship product and have broad understanding of global market news.
• Understand the global financial markets, along with a willingness to learn and comprehend the S&P Global Market Intelligence business, will be essential for success in this role.
• Demonstrate excellent communication skills, both written and oral, coupled with strong relationship-building abilities, are a must. You should be capable of communicating with senior stakeholders in a respectful and thoughtful manner, and you should not shy away from challenges.
• Work within a team across multiple time zones and under tight deadlines.
• Follow directions, escalate challenges, and producing finished projects that meet or exceed expectations will be crucial.
• Think outside the box when determining the best channels for various types of messaging, maintaining a keen eye for developing new channels as required.
• Prioritize tasks effectively and work under tight deadlines is essential.

Qualifications:

• A Bachelor’s degree in Communications, Public Relations, Journalism, or a related field is required.
• A minimum of 4 years of experience in communications is preferred, with a strong preference for experience in financial services, data analytics, or technology.
• The ideal candidate will be a proactive and efficient self-starter who can operate autonomously, serving as the sole divisional communications team representative in the city.
• You should continuously surface and bring new communications ideas to the table.
• Strong written and verbal communication skills are essential, with the ability to craft clear and compelling messages for diverse external audiences.
• Experience working within a team across multiple time zones and under tight deadlines is necessary.
• You must demonstrate the ability to follow directions, escalate challenges, and produce finished projects that meet or exceed expectations.
• Out-of-the-box thinking is required for determining the best communication channels for various messaging needs, along with a keen eye for developing new channels as necessary.
• You should possess the ability to prioritize tasks effectively and work under tight deadlines.
• Basic graphic design knowledge is preferred.
• Proficiency in the Microsoft Office suite is a must.
• A willingness to learn and rapidly expand your role is required.
• Familiarity with basic CMS and social media platforms is a plus.
• Knowledge of S&P Capital IQ Pro is also advantageous.
• Can work from 11am-8pm IST as their primary shift. Your flexibility in terms of schedule will also be needed.
• Can work in Hybrid Setup

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.