Consulting Engineer

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Meet the Team

Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Lifecycle Services to our customers! We combine the power of Cisco Analytics and Knowledge with the outstanding technical expertise and consulting (that's you) to drive value, innovation, and adoption in our customer's network. We help them to reduce risk, drive innovation, and enhance their network to meet business objectives. We are the customer's trusted advisor and guide, helping the customer understand their network, reduce risks, and take advantage of the technology. We work closely with Cisco Engineering to advocate for innovation for our customer and as a liaison, share what is coming with our customers to help them be the groundbreakers of technology.

Your Impact:

This role requires you to be self-motivated, flexible and to be able to balance multiple projects at the same time. As a Consulting Engineer, you will help drive the effort to transform our current and future architecture for our customers. In addition to day-to-day customer activities, training and mentoring other engineers will be required. Bring your creative solutions and be an asset to our team!

Responsibilities:

Strategic Technical Leadership: Lead high-priority projects and complex technical solutions. Ensure all deployments are stable, scalable, and fully aligned with the customer’s strategic business goals.

• Handle intermediate technical tasks and participate in the deployment of mobility solutions. Build and utilize test environments to resolve issues while adhering to quality standards (e.g., ISO 9001, ISO 27001).
• Co-develop project deliverables, including CIQs and LLDs, with a focus on clarity, accuracy, and quality. Leverage Cisco AI tools for predictive timelines and analytics to support project planning.
• Serve as an initial point of contact for technical issues. Understand product and software vulnerabilities and communicate proposed resolutions to the customer clearly.
• Engage with customers with increasing independence. Participate in meetings to understand their needs and map outcomes to project scopes. Build trust through consistent follow-through and collaboration.
• Apply knowledge of software programmability, automation, and orchestration to streamline workflows. Stay informed on automation and AI trends to improve delivery efficiency.
• Gather lessons learned and best practices to contribute to the team’s repository of reusable templates and standardized materials. Explain technical concepts to both technical and non-technical audiences.

Minimum Qualifications –

• Leverage 2–5 years of experience managing the full lifecycle—planning, design, implementation, and optimization—of 4G/5G mobile wireless solutions and end-to-end mobility architectures on 5G NSA & SA.
• Possess deep technical expertise in 3GPP standards, packet core nodes (S-GW, P-GW, MME, SMF, UPF, etc.), StarOS, and Cisco hardware platforms including ASR55k, UCS, and Nexus.
• Demonstrate proficiency in cloud-native and virtualization technologies—such as Docker, Kubernetes, AWS, and OpenStack—integrated with automation skills in Python, Linux, and AI/ML to enhance network efficiency.
• Deliver comprehensive technical documentation, including high- and low-level designs, MOPs, and implementation plans, while performing rigorous software risk, security vulnerability, and network health assessments.
• Act as a primary customer-facing focal point for proactive problem resolution, utilizing excellent communication skills to engage stakeholders and provide support across both Cisco and third-party technology ecosystems.

Preferred Qualifications:

• Ability to influence, motivate and work in a highly cross-functional matrix environment to drive outcomes based plans, programs and execution.
• Hands-on experience with 5G Packet Core call flows and load testing.
• Proficiency in Cisco products like, ASR55K, StarOS, Ultra-M, CVIM, CNDP, CPS, UCS.
• Basic knowledge of Agile and DevOps methodologies. Strong interest in applying AI tools to enhance consulting and delivery outcomes. Associate-level certification (e.g., CCNA) is expected
• Experience in Cisco delivery for software risk analysis, security vulnerability analysis, network health check reports, internal data base and reviews.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.