Manage Coupa system performance by resolving incidents, troubleshooting procurement/invoicing/supplier issues, administering roles and access, supporting end users, assisting with releases and UAT, and improving support processes.
N-iX is a global software development company founded in 2002, connecting over 2,400+ tech professionals across 40+ countries. We deliver innovative technology solutions in cloud computing, data analytics, AI, embedded software,IoT, and more to global industry leaders and Fortune 500 companies. Join us to create technology that drives real change for businesses and people across the world.
We are looking for a skilled Coupa System Administrator to join our team. This role ensures smooth system performance by managing incidents, troubleshooting issues, supporting end users, and maintaining system configurations.
- Timely resolution of incidents and service requests based on SLA targets
- Enables high system availability and performance
- Effective communication to end users during incidents and changes
- Minimal disruption during Coupa releases and updates
- Continuous improvement of support processes
- Incident Management & Support: Monitor, log, prioritize, and resolve incidents
- Troubleshooting: Diagnose and fix procurement, invoicing, and supplier issues
- End User Support: Communicate and assist users effectively
- System Administration: Manage roles, access, and configurations
- Change & Release Support: Assist in deployments and UAT
- Continuous Improvement: Enhance processes and documentation
- Strong communication and customer-service mindset
- Experience with Coupa administration
- Understanding of Source-to-Pay processes
- Experience with incident management and troubleshooting Familiarity with ticketing tools
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
Similar Jobs
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Provide QA oversight for sterile injectable technology transfers, scale-up and validation activities. Review and approve validation protocols/reports, analytical transfers, SOPs, change controls, investigations, and production documents to ensure cGxP compliance and support new product introductions and continuous improvement.
Top Skills:
CgmpGxpExcelMicrosoft Word
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Lead and execute laboratory investigations (deviations, OOS/atypical results) via eQMS, initiate CAPAs, verify analytical data, prepare annual investigation trends, track/close action items, and coordinate cross-functional teams.
Top Skills:
ChatgptEqmsLimsMicrosoft Copilot
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Develop and quality-check global medical affairs content (abstracts, manuscripts, congress materials, graphical abstracts, reviews, plain-language summaries, slide decks, medical education, social media, infographics, video/multimedia) under supervision. Collaborate with stakeholders (graphics, compliance, statistics), ensure timelines and compliance, train on content tools including generative AI, track project progress, and adopt new content-creation technologies.
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
