Provides Tier III network engineering support, serving as an escalation point for lower-level NOC teams. Reviews projects and changes, develops methods of procedure, troubleshoots routing and switching issues, coordinates WAN fault resolution, documents incidents, leads problem management and root-cause analysis, identifies network failure risks, evaluates architecture gaps, and reports NOC performance.
JD : Network Engineering - Tier III Support Services: ● Serve as a technical escalation point for lower-level NOC, such as Tier I and Tier II. ● Technical reviewer of NOC Tier II’s projects and changes. ● Develop / Review MoP for the NOC in executing change or troubleshooting an issue. ● Experience with routing and switching technologies and protocols including TCP/IP, IPv6, BGP and OSPF ● Knowledge in Firewalling concepts ● Good knowledge in IPv4 addressing & subnetting. ● Experience with Enterprise and Service Provider network hardware platforms and architectures, ● Experience working with Service Provider Teams for faults with WAN Circuits ● Document incident report, troubleshooting steps taken, and lessons learned. ● Lead Problem management tickets associated calls and coordinates to generate a Root Cause Analysis (RCA) report. ● Proactive identification of the potential point of failures and critical segments based on ticket or log trends. ● Recommendation/analyze any gap on architecture to enable Service Level Objectives (SLOs). ● Report NOC’s performance through Monthly Business Reviews
Hexaware Technologies Pune, Mahārāshtra, IND Office
North Block, Plot No. 19, Rajiv Gandhi InfoTech Park, MIDC - SEZ, Phase 3, Hinjawadi, Pune, Maharastra, India, 411057
Similar Jobs
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Lead the technical direction, reliability, security, and scalability of platform infrastructure, deployment pipelines, and operational automation, especially within a FedRAMP environment. Design infrastructure-as-code, improve observability and incident response, build microservice automation, guide platform migrations, partner with security and compliance teams, and mentor engineers.
Top Skills:
AnsibleAWSAzureCi/CdDockerFedrampGCPGitopsGrafanaKubernetesLinuxPrometheusTerraform
Cloud • Information Technology • Security • Software
Manage 1–2 engineering teams responsible for authorization and identity services. Lead secure delivery, architectural roadmaps, scalability initiatives, cloud-native migrations, operational reliability, and protocol evolution for LDAP and RADIUS systems. Provide technical direction, staffing and budget oversight, coaching, stakeholder alignment, release governance, and change management. The role requires deep IAM expertise, hands-on technical judgment, and participation in on-call rotations.
Top Skills:
Authentication ProtocolsCloud-Native ArchitectureCursorGithub CopilotIdentity And Access Management (Iam)LdapRadius
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
Lead full-cycle recruiting for complex and senior G&A roles in India, including Finance, Legal, People, IT, and Business Operations. Advise senior leaders on hiring strategy, leveling, organization design, location, and team composition. Develop sourcing strategies, build diverse pipelines, use talent-market intelligence, and improve candidate and interview processes. Mentor peers on recruiting tools and best practices while leading cross-functional Talent Acquisition initiatives.
Top Skills:
Applicant Tracking Systems (Ats)Competitive Intelligence ToolsRecruiting AnalyticsSourcing Platforms
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
