Director, Network Reliability Engineering - 11506

What You’ll Do

Strategic Leadership & Vision: Define the long-term technical strategy and roadmap for Coupa's global cloud network infrastructure, aligning with business objectives and product goals.
Global Team Leadership: Hire, mentor, and lead global teams of high-performing network development engineers, managers, and architects across numerous geographies. Foster a culture of continuous learning, automation, and engineering excellence.
Project Planning & Execution: Lead complex, multi-quarter infrastructure projects from conception through detailed planning and execution, ensuring timely delivery, optimal resource allocation, and alignment with cross-functional dependencies.
Network Architecture & Deployment: Oversee the architectural design, deployment, and scaling of complex network solutions strictly in public cloud environments (AWS, GCP, and Azure).
Monitoring & Observability: Define and drive a comprehensive network observability strategy. Implement robust monitoring, alerting, and telemetry frameworks to ensure proactive issue detection, rapid troubleshooting, and deep visibility into global network health and performance.
Security & Compliance: Champion cloud network security initiatives, ensuring the robust deployment of cloud-native security tooling (IDS/IPS, WAFs) to maintain strict compliance and data protection standards.
Automation & IaC Strategy: Drive an "infrastructure as code" (IaC) and automation-first mindset across the organization to eliminate toil, streamline deployments, and improve network reliability.
Cross-Functional Collaboration: Partner closely with Site Reliability Engineering (SRE), Cloud Operations, Security, and Product teams to deliver seamless and highly available services.
Operational Excellence & Budgeting: Manage department budgets, cloud infrastructure spending, and vendor relationships. Ensure operational excellence by establishing SLAs, SLOs, and leading high-level incident response.

What You Will Bring to Coupa

Education & Experience: Bachelor's or Master's degree in Computer Science, Engineering or equivalent experience. 10+ years of professional experience in enterprise SaaS environments, including at least 5+ years in a Senior Manager or Director-level role.
Global Leadership: Proven experience leading and scaling distributed engineering teams across numerous geographies and time zones.
Cloud & Networking Expertise: Deep, authoritative knowledge of public cloud networking constructs with hands-on technical experience in AWS and GCP (Azure is a plus). Expert in cloud-native routing, DNS, VPNs, Transit Gateways, VPCs/Shared VPCs, and global traffic management.
Observability Tools: Strong experience designing and utilizing modern monitoring and observability platforms to maintain highly available cloud networks.
Project & Delivery Management: Demonstrated success in project planning, agile methodologies, and managing large-scale infrastructure rollouts from end to end.
Security Acumen: Strong background in cloud network security, including deep architectural understanding of zero-trust architectures and deploying enterprise security controls.
Automation Leadership: Proven track record of leading teams that utilize coding languages (Python, Go, Java) and IaC tools (Terraform, Ansible, CloudFormation) to automate cloud infrastructure.
Problem Solving & Communication: Exceptional critical thinking and problem-solving skills. Executive-level communication abilities to articulate complex technical concepts to non-technical stakeholders and the C-suite.