Director, Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Software Engineering

Director, Software Engineering, Global Risk and Compliance
Who is Mastercard?
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
Technology at Mastercard
What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable.
And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.
Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what’s next.
Global Risk and Compliance Program
The Global Risk and Compliance (GRC) Program delivers essential systems and services to the Mastercard Governance, Risk, Compliance, and Sanctions team, supporting global regulatory adherence, risk management, compliance operations, and sanctions enforcement. We play a critical role in ensuring the integrity and security of Mastercard's operations worldwide, including providing vital systems and services in support of risk management around global payments/customer funds movement, treasury operations, liquidity, foreign exchange, and capital management.. The program monitors and manages customer liquidity risk in support of Mastercard’s settlement guarantee. Our agile development organization is globally distributed, with teams located in technology hubs across the U.S., India, and Ireland.
About the Role
Software Engineers at Mastercard design and code artificial intelligence, cloud, and machine learning platforms that provide mission-critical insights to many of the world’s leading organizations and governments. As a Software Engineering Director, you will deliver these products and solutions with speed and agility as part of a small team. This will involve developing high-performing, highly scalable software solutions and products for some of the world’s top brands. Specific tasks vary depending on the project and the business unit that you join.
All staff at Mastercard are expected to demonstrate 'Mastercard Way' cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive – with a relentless focus on our customers.
As a Director, Software Engineer at Mastercard, you are expected to perform the following general responsibilities:
• Formally supervise and coach multiple teams of engineers and managers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles
• Drive the strategy, architecture, and design of cutting-edge credit risk and related solutions
• Collaborate with product management, data science, and business stakeholders to define product roadmaps and technical requirements and solution design
• Establish clear objectives and development plans at the start of the year and review continuously throughout the year
• Identify and mitigate technical risks throughout the software development lifecycle
• Embed engineering best practices, coding standards, and quality assurance processes
• Speak as one management voice and regularly hold staff meetings with all levels of staff to brief on organization, department, and People & Capabilities (HR) updates
• Foster a culture of innovation, continuous improvement, and engineering excellence, holding people and teams accountable via effectively delegation
• Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role
• Continuously engage and improve teams’ performance by conducting recurring 1-1 meetings, coaching in the moment, knowing your people, managing career development, and understanding who is at risk
• Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs
• Continuously build a strong network across the company for collaboration on technical and business solutions
• Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement
All About You
• Strategic and experienced IT professional with a successful track record in managing and implementing complex applications
• Excellent understanding of software architecture principles and design patterns
• Ideal candidate will bring deep technical knowledge of financial risk systems related to customer financial obligations
• Strong communication and interpersonal skills with the ability to influence at multiple levels
• Demonstrated ability to recruit, develop, and retain top engineering talent
• Understanding of how current regulatory and compliance environments impact application functionality
• Technical expertise in event driven architectures, design patterns, microservices and containerized deployments in private and public clouds (IE Azure, AWS, GCP)
• Demonstrated experience using Java and AngularJS, with a strong understanding of full-stack development and RESTful API integration.
• Experience in leading and coaching teams to perform software planning and estimation for large scale complex programs
• Bachelor's degree in software engineering, computer science, information technology or related discipline preferred, or equivalent work experience; Payment industry knowledge strongly preferred but not required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.